Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to reach the Online Crypto Casino team and what kind of enquiries we can actually help with.
The Best Way to Reach Us
Email is our main channel and the fastest way to get a real answer from a real person. Send your message to [email protected] and we will aim to reply within two working days. If your enquiry is time-sensitive, say so in the subject line, but please note we cannot resolve account, deposit, withdrawal or verification issues directly — those sit with the individual casino operator, not with us.
Including a few specifics helps us route your message properly: which page or casino you're asking about, what device or region you're writing from, and whether you're after a factual correction, a general question, or feedback on our coverage.
What We Can Help With
- Content questions — If something in a review is unclear, or you want more detail on how we assess supported coins, payout speed, or licensing for a listed site, ask us directly.
- Corrections — Crypto casino terms, bonus offers, and licensing details change often. If you spot outdated wagering requirements, a bonus that's been withdrawn, or a licence that's changed, let us know so we can look into it.
- Coverage suggestions — If there's a coin, a game category, or a specific angle (such as VPN accessibility or no-KYC policies) you think we should cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — If you represent a crypto casino or an industry organisation and want to discuss coverage, introduce yourself and outline the details.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, tell us in your message and we will point you toward appropriate support resources. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time.
Questions We Cannot Answer for You
We're an independent review and comparison resource, not a casino operator, payment processor, or law firm. That means a few things are outside what we can help with directly:
- Deposits, withdrawals, or frozen funds at a specific casino — contact that operator's own support team.
- Account verification or KYC requests — these are set by each individual site, not by us.
- Legal advice on whether crypto gambling is permitted where you live. Legality varies by state, and offshore crypto casinos operate in a legal grey area for US players, licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. Check your own state's laws, and consult a qualified professional for anything specific to your situation.
- Tax guidance on gambling winnings or crypto gains. Both are generally taxable in the US, but the details depend on your circumstances — speak to a tax professional rather than relying on general information from any review site, including ours.
If you're weighing up alternative sites because of access issues in your state, our page on Best Non GamStop Casinos 2026 covers a related set of options worth comparing.
How We Handle Your Message
Every email is read by a member of our editorial team — we don't rely on automated replies to close out enquiries. Response times run up to two working days under normal conditions, though this can extend during busier periods. If your message needs to go to someone else on the team, we'll forward it rather than leave it unanswered.
Before You Get in Touch
A quick reminder for context: nothing on this site guarantees a win, and gambling always carries the risk of losing money, with crypto price volatility adding a further layer of risk on top of the wager itself. Our reviews and rankings are based on independent research into licensing, coin support, game selection, and payout terms — commercial relationships with any listed casino never determine where it ranks. You must be at least 18, or 21 where a site or state requires it, to gamble. Offshore crypto casinos may not offer the same player protections, dispute resolution, or self-exclusion tools as state-regulated US operators, so if you or someone you know needs support, the National Problem Gambling Helpline (1-800-GAMBLER) is available at any time.
We appreciate you taking the time to reach out, and we look forward to hearing from you.